Important travel information from Active Kilitop & Safaris
Passports and Visas for entering Tanzania:
You are required to posses a valid passport for entering East African country of Tanzania. In addition to a valid passport, citizens of some countries are also required to have entry visas. It is important that you check with their nearest embassy about the necessity of requiring an entry visa. Three East African Countries namely Kenya, Rwanda and Uganda require only a single visa for tourists, however Tanzania has not entered into this arrangement and therefore while visiting Tanzania and one of the East African countries mentioned above, you need a separate visa to enter its borders. For citizens of most countries visas may be purchased on arrival at the cost of $ 50 in Tanzania and Kenya.
You might also consider purchasing your visa in advance from the Embassies of the countries you are intending to visit, this will save you time on arrival. If you are visiting both Tanzania and Kenya (and other African countries), you will need to purchase a visa for each country separately but if you will be visiting Kenya, Uganda and Rwanda, you only require a single visa for the three countries. Travellers staying less than 2 days in a country may qualify for a transit visa. Generally, travellers arriving in one country, proceeding to another country and returning to the first country may re-enter on the original multiple entry visa unless they have returned to their home country.
Immigration: You are expected to fully comply with immigration formalities of the host country on arrival. Travellers going between the East African countries (such as Kenya and Tanzania) need to complete immigration formalities.Registration cards are generally provided by the airline in advance and must be completed for each traveller.
Customs: On arrival, you must also pass through customs for clearance. In most cases, tourists are generally not questioned; however, customs officials have the right to inspect all luggage. Patience and courtesy are important. Personal effects including cameras and film may be imported temporarily without a permit, however, customs bond may be demanded from visitors bringing in filming equipment, radios, tape recorders and musical instruments to ensure that the goods are re-exported. Firearms require a special permit.
Back Up Copies: We recommend that you make copies of your passports, visas (if purchased in advance), contact numbers for your next of kin to be contacted in the unlikely event of an emergency, itineraries, names of medication prescription and any other important information. The back up copies should be kept in a separate place or have a travelling companion carry them.
Arrival Delays and Group joining information:
Should events such as missed or delayed flights mean that you will arrive late, you must notify us as soon as possible so that arrangements can be made for joining other safari members for your trip in case you are travelling as group. Any additional costs must, however, be borne you or the airline.
Lost Luggage on safari to Africa:
Should you arrive without your luggage, a detailed report must be filed with your airline company before leaving the airport. If it happens that your bag has been locked, it is important that keys and combinations be left with the airline so they can open and clear it with customs. Once luggage has been located, Kilitop and Safaris will work with the airline to help the bag catch up with you while on safari. Should there be any costs for forwarding luggage to you , you must meet those costs and recover them from their insurance or airline.
Game Viewing: If you have visited Tanzania for wildlife viewing (Photographic Safari),the best times to experience superb game viewing are normally in the early morning and late afternoon when the temperatures are cool, as animals tend to hide up during the heat of mid-day but it is also worthy to spend full day out with picnic lunches as you might see great things as well.
Laundry: Depending on where you are staying, laundry will either be included or you have to be charged an extra for laundry services.There are laundry facilities at practically all hotels; lodges and safari camps and laundry will often be returned on the same day weather permitting.
Insurance: Prior to your Tanzania trip, it is important that you arrange your personal travel insurance to cover your medical, property, and other personal risks for the duration of your Tanzania safari holiday.
Language: The official languages of Tanzania are Kiswahili and English. Kiswahili is also spoken and understood by the great majority of East Africans. There is a wide usage of and understanding of English language, particularly, in the town centers.
Shopping: You may consider shopping for souvenirs during you African holiday in Tanzania. woodcarvings, leather goods, batik, souvenirs, jewelry and precious stones are easily available in shops inside most hotels and lodges throughout you Safari, however the prices in the shops in hotel and lodges are expensive and fixed. Bargaining is possible along the souvenir shops. We advise you to keep the receipt for any item you purchase for presentation at customs when departing.
Food: When eating the meals at the restaurants and hotels that are included in your travel package, you should feel confident as the food is of international standard and is prepared under hygienic conditions. Your guide or local representative can give you advice if you are dining on your own. We can assist with special dietary requests given advance notice.
Clothing, What to wear on Safari:
Lightweight clothing is the normal as it never gets really cold In Tanzania or any East African countries, however the region experiences cold weather in months of June and July. While on safari, short sleeved shirts/blouses, and shorts are ideal. A light jacket/sweater may be needed in the evening at higher altitudes. Sensible walking shoes, a hat to keep off the sun, and sunglasses are essential too. but pack a sweater, it can be cold in the evening/morning particularly if you will staying at Ngorongoro.If climbing, needless to say, warm clothing is essential. Read more on what to pack for safari in Tanzania.
Electric Current: In most African countries 240 volt electric current is used. Plugs may vary from the UK standard square pin to European standard round pin. Some lodges generate their own electricity using fuel powered generators and may not generate 24 hours per day. The electric current is subject to voltage fluctuation and power cuts are possible, even in larger cities.
Litter: While travelling, we kindly request you not throw litter from your vehicle. This includes bits of food such as banana peels. Also, at picnic sites, all litter should be collected and placed in bins provided. If there is no bin provided, make sure that the litter is carried to the next lodge where your guide will dispose of it.
Smoking: While on Safari with Kilitop & Safaris, smoking is not allowed in any of our vehicles. Smokers will have opportunities for breaks during their trip with us, but it is imperative that no lit matches or cigarettes be left behind. An accidental brush fire in the bush could cause severe damage to the environment and wildlife.
Children: Most of our guests consider bringing gifts for the local children. It is quite possible that you will encounter children during the trip and that they will look to visitors to share gifts with them. Confectionery is not a good idea. Gifts such as school supplies or clothes are much better options. We also suggest that gifts and donations be made through local schools and orphanages. This gives you a chance to help the local community without reinforcing the culture of begging.
Street Beggars: We do not recommend that our clients give anything to street beggars and street children encountered in the towns and cities as this will encourage them to beg forever even for those who have an ability to work.
Dress Codes: Our holidays are generally relaxed experiences with casual dress codes. There are a few places where cultural considerations might dictate conservative dress. This is especially true in Zanzibar and Mombasa. Here, shorts and swimming attire should not be worn outside of the grounds of the hotel or resort. Some lodges and luxury camps request that guests wear “smart casual” attire at evening meals.
People Photography: During your Tanzania safari you will be meeting a lot of local people along the way, before you take photo of any local please ask your Active Kilitop Safari guide to ask for permission on your behalf. Most of them feel offended if their photographs are taken without their consent. Some locals will expect payment.
We always strive to adhere to schedules, it should however be noted that occasionally your safari routes, lodges and camps may be changed while on safari as dictated by local changing conditions. Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc. Kilitop & Safaris shall not be held responsible for such itinerary changes as discussed above.
Inside the parks/reserves
Please be aware that our African Wildlife Safaris may bring you into close proximity with wild animals. Attacks by wild animals are extremely rare, however we cannot guarantee you that this will not occur. Kilitop and Safaris shall not be held responsible for any injury or incident on the safari. Many safari lodges and camps are not fenced and that wildlife does move freely in and around these areas. Lodge or Camp’s staff where you will be staying will give safety instructions with regards to moving to and from your room/tent and while on game activities throughout your safari in Tanzania. These instructions should be strictly followed.
Liabilities and Insurance
Our tour package does not include travel insurance to cover you for unexpected expenses which may result from unexpected changes or disruptions to your trip plans. Our recommended provider’s coverage protects you not only from situations which may befall you during your travels.
If an immediate family member should fall ill and prevent you from taking your planned holiday, you are covered for your non-recoverable trip expenses.When you book your Safari trip in Tanzania with Kilitop and Safaris, we only act only as your agent with regards to all matters relating to your Safari holiday and accepts no responsibility for any personal illness, injury, accident, death, flights delay, any kind of loss, damage or irregularity of any kind, which may be occasioned by reason of any act or omission beyond our control, including without limitation, any act of negligence or breach of contract of any third party